If you are a marketer, you already know that you
need to create communication strategies for social networks. But when it comes
to getting your hands dirty, it's normal to have doubts about starting and
forming this plan. Thus, we have set up this content to clear everything about
this universe.
There are many communication channels that can be
used to communicate with the public in different ways, right? But it is
important to choose the best method for the expected results of the campaign.
Check out the content we've prepared to help you with this task!
The
importance of creating communication strategies for social media
First, it is important to understand that
creating a specific strategy for social networks is crucial.
According to a survey conducted by Kota Digital
Platform, which collected data on the use of social networks in the UK and
around the world, the UK is the fourth most used social network in the world.
See the ranking of the 10 most used in 2021:
●
Facebook (50 million)
●
YouTube (40 million)
●
Facebook Messenger (35 million)
●
LinkedIn (31 million)
●
WhatsApp (30 million)
●
Snapchat (29 million)
●
Instagram (28 million)
●
Pinterest (19 million)
●
Twitter (17 million)
●
TikTok (8 million)
It's a lot of people, isn't it? And all this
visibility creates a lot of opportunities for those who want to use these
platforms
But your brand probably doesn’t want to
communicate with everyone, so you need to design a strategy to talk to those
who are really important.
How to
structure your strategy?
Now that you know the importance of creating a
communication strategy for social networks, it's time to understand how to use
this knowledge.
Thus, we have created a complete step-by-step
guide for you to create your plan. Check out:
Find out
where your audience is
First, it is essential that you define the target
audience and the personality of the campaign. But not only that, we need to
know where these people are.
As we mentioned earlier, there is a wide variety
of social networks. Depending on who you want to target, you should focus your
energy on one and focus on the other.
Suppose the audience you want to reach is between
15 and 20 years old. A good example of a social network to chat with these
people would be TikTok. Do you agree?
But, if the public is between the ages of 25 and
30, it is better to choose LinkedIn and Instagram, for example.
It is noteworthy that these are just a few
examples. To create a communication strategy for social networks, it is also
important to consider other data such as social class, personal interests, etc.
Analyze
your competition
You must know who the main competitors of the
brand are, whatever the business division or campaign.
It is advisable to analyze what and how they
communicated over the networks. It can create valuable insights for creating
communication strategies for social media.
By looking at what other companies are doing, you
can see which way you should and shouldn't go with your own strategies.
Plan
Yourself
Once you've figured out where the audience is and
what the competition is about, it's time to plan your campaign application.
When each content is broadcast, it needs to be
structured in what format and what topics it will address.
There is no benefit in creating relevant
materials within good reach if published without a plan. In fact, it could
"burn" something that could be successful. Do you understand
Here, the tip is to use a publishing calendar.
That way, you can better imagine what kind of content will be published on a
given date and what themes.
Create
original, quality content
Even if your brand already has good visibility,
it’s important to always think about content that is relevant and introduces
something new to the public.
People don't want more of it. So, look for
references and ideas that make publications more interesting and original.
Boost
publications
With each passing day, it's hard to find great
results on social networks with only organic traffic.
Companies that care about communication channels,
such as Facebook, have already restricted free access to publications and
started charging those who want to promote the content widely.
The main advantage of this type of placement is
that it allows the campaign to reach the desired audience accurately.
For example, suppose you want to interact with a
specific audience, such as teenagers who enjoy racing games. You can reach and
talk to these people directly through digital marketing ads and push platforms.
What is
the ideal content format for each platform?
Knowing listeners and their affiliates is just as
important as understanding their preferred formats (and which one works best on
each platform).
Thus, we have separated a list with the main
content format for your use on each social network.
Instagram
It is one of the most used social networks
nowadays. This is one of the most targeted channels when creating communication
strategies for social media.
On Instagram, publications can be both photos and
videos, allowing you to explore a wide range of formats.
It's like studying what kind of material appeals
to your audience the most. For teens, for example, try exploring short videos
like a reel
For adults, for example, focus on the carousel or
informative videos.
LinkedIn
Linkedin is the social network that most
disagrees with other platforms. Because it works towards creating a
professional context and sharing content created in the labor market, exploring
and exposing vacancies.
The corporate focus makes the network the ideal
environment for communication between companies, which is the famous B2B
marketing.
In this sense, it is recommended to publish
content related to your company's field of activity, but it is also relevant to
users.
Here are the main types of content you can create
on Linkedin:
Long
Content
If you want to communicate with your audience in
a more complex way, with relevant information, and in a holistic way, LinkedIn
is the ideal place.
As mentioned above, this is a place where people
are interested in developing professionally. In other words, they want content
that provides more complete and in-depth information.
Share
Experiences
Every business has a story. And this experience
stands out for the company and can present more about its beliefs.
This will be of interest to the consumers and
will make the company more known to the public
Videos
Even if it is on a professional platform, people
are still attracted to videos where confidential content is published that
presents the brand through chats, testimonials, or even institutional videos.
Facebook
In this case, the most successful publication is
also video. But, it is recommended to publish GIFs and pictures.
After all, Facebook is still the most accessible
social network in the world and for this reason, there are places for different
formats, content, and concepts.
If you need inspiration, one tip is to try out
the Facebook Insights and Facebook Trends tools that are the most talked about
topic today.
Twitter
It is a social network that is more agile. So, it
is worthwhile for brands to think of ways to integrate something new and immerse
themselves in current issues.
On this channel, the professional in charge of
the strategy must be aware of the problems, hashtags, and, of course, the memes
out and around.
Twitter is a great platform for following and
getting feedback, allowing the company and its communications team to follow
users' opinions in real-time.
TikTok
The new platform on our list, Tik Tok, has
already won the hearts of millions of people around the world.
It is a social network that focuses on young
audiences, but it is not limited to them and allows the creation of
communication strategies for social networks for different audiences.
Here, the best way for companies to communicate
with users is:
●
partnerships with influencers;
●
launch “challenges” to the public;
●
match the brand with something
useful to the audience.
Social
media trends to watch out for
Now that you know more about communication
strategies for social networks, let us introduce you to the main market trends.
Videos
everywhere
As you may have already noticed, we've mentioned
videos on almost every topic in the "Best Content Formatting Key for Every
Platform".
This is because, in general, people prefer
dynamic content, where a lot of information is provided, including
entertainment and visual applications.
Influence
marketing
You already know a digital influencer. They are
delivering good results for advertising agencies and dominating digital
marketing publications.
Thus, it is worth researching which influencers
are most suitable for the product or brand you are promoting. And since then,
analyze what strategies these professionals need to retain and influence their
followers in order to use their products/services.
Posts that
generate identification
Every day, people want to identify more with the
brands they are using. In other words, communication strategies for social
networks should always have this aspect.
It makes the audience feel like a participant in
the swallowed content, which creates engagement and increases sales.
Create
your community and follow what they are saying
By applying the right strategies, the brand will
probably start to build a community. Building relationships or targeting even
the smallest, target audience will be decisive in bringing them closer to you.
Still, one needs to be aware of what is being said
about the brand. This will allow you to:
●
track the overall brand situation;
●
create content relevant to people;
●
improve the customer experience.
No matter what strategies you use in social media
communication, it is essential to have as much information as possible. And,
since each channel has its own characteristics, it is important to think about
different plans for each of them.
By studying and better understanding your
audience and where they have been inserted, you can create a communication plan that is more likely to convert, sell or create
brand authority.