Influencers have a great impact on consumer
buying behavior. When purchasing a product or signing a contract with a new
service, many people search for the product or service on the Internet and
check reviews.
In this article, we will thoroughly explain the
marketing method "Influencer Marketing"! We will present in detail
representative methods, points to achieve results, and things to remember.
What is
influencer marketing?
Influencer marketing is the use of influential
"influencers" on SNS and blogs such as Instagrammers, bloggers,
YouTubers, etc.
To introduce a company's products and services
and increase awareness among consumers. The objective is to generate word of
mouth from there and activate consumer behavior.
Also, influencer marketing has gained attention
in recent years as an effective branding method. Consumers become fans (loyal
customers) of the company through traditional marketing methods.
Characteristics
of influencer marketing
As a characteristic of influencer marketing,
influencers send information. And followers who see it spread the information
on SNS etc., which increases the cognitive effect.
The proliferation of smartphones has made it
easier for consumers to access information. And they have come to demand
high-quality information.
For this reason, information disseminated by
trusted influencers and impressions of consumers' actual experiences (word of
mouth) plays a role in promoting consumer behavior as high-quality information.
In other words, influencer marketing is characterized
by being able to connect consumers and companies favorably through word of
mouth.
Influencers are known differently depending on
how many followers they have.
Top
Influencer: More than 1 million followers
Characteristics: Most well-known influencers,
many of them entertainers who are popular on TV, models, etc., are recognized
beyond social media.
A characteristic of top influencers is that they
are supported by a wide range of people.
Medium
influencer: More than 100,000 followers
Characteristics: Lots of people who don't appear
on TV
Gained support from consumers in specific genres
(beauty, gourmet, etc.).
Additionally, many followers trust the
information provided by influencers.
Micro-influencer: More than 10,000 followers
Characteristics: Like medium influencers, they
are influencers who are gaining the support of a specific genre.
Compared to medium influencers, the cost is low,
so this is a recommended influencer if the budget is small.
Nano-influencer: 1,000 to 10,000 followers or more
Characteristics: Although they have a smaller
number of followers than other influencers, one characteristic is that they
have a high degree of intimacy with their followers. Because of that,
engagement rates for posts are high, and some companies employ large numbers of
nano-influencers.
Benefits
of influencer marketing
1. Easy to reach the target
audience of the product
As mentioned in the characteristics of
influencers, followers are often fans who trust influencers.
Thus, using an influencer who specializes in a
particular genre is often a consumer who is interested in that genre, allowing
the product to reach its target audience.
Thus, influencer marketing can be said to be a
cost-effective method compared to mass advertising as it can promote to the potential
level.
2. Awareness can be expected to
improve
Influencer marketing mostly uses social media.
In recent years, the size of the social media
market has expanded.
Also, the diffusion function, which is the
strength of social media, will further increase awareness.
Thus, it is a big strength that it is possible to
reach not only the target level but also the "potential level" who do
not know the company's products and services.
3. Because the color of the
advertisement is light, it is easy for consumers to accept it.
In recent years, consumers have developed an
aversion to advertising.
For this reason, promotions in the form of
regular posts like influencer marketing are preferred because they are less
likely to give a negative image to consumers.
But, even with influencer marketing, if the tone
of the ad isn't aligned, it will become "stealth marketing" and cause
a fire.
Disadvantages
of influencer marketing
1. Influencer flames
Social media has many users and has the advantage
of being highly publicized. But at the same time, there are hidden dangers if
used incorrectly.
For example, if an influencer posts unethical
words or actions that go against the times, they can be defamed. Some
influencers are forced to stop their activities, and the companies that cast
them also face problems such as damage to their brand image.
This is why managing influencers is so important
when doing influencer marketing.
2. The fire caused by stealth marketing
There are also cases where promotional posts
without ads cause fire to the activities and activities of the influencers
mentioned above
Stealth marketing refers to influencers finding
and experiencing products and services without displaying ads themselves.
Although they are doing PR activities related to products and services with
compensation from the company. It refers to the method of creating a post.
If STEAM is discovered, it will not only impact
but also cause a significant deterioration of the corporate image. Among
consumers, the word Steam is widespread, and we often see cases where it
spreads on social media and catches fire. Before posting, it's important to ask
the company (or advertising agency) to thoroughly proofread the influencer's
post to ensure the ad is written correctly.
3. Pharmaceuticals and Medical
Devices Law
Companies that are subject to pharmaceuticals and
medical device laws, such as the cosmetics industry, need to be careful. Due to
the 2021 amendment of the Pharmaceuticals and Medical Devices Act, a surcharge
system will be enforced.
Until now, only advertisers were subject to
fines, but with this amendment, individuals like advertising agencies and
influencers are also subject to fines. A slight difference in wording can
determine whether a violation is occurring, so meticulous checks have become
necessary, and the burden on companies is greater than ever.
Tips for
success in influencer marketing
1. Clarify influencer marketing
objectives and goals
Influencers have their own strengths and
platforms and their approach varies, so let's first clarify the objective.
As mentioned above, one of the advantages of
influencer marketing is that it is easy to get noticed.
Thus, by performing precise targeting, it is
possible to select the most suitable influencers. Conversely, if you blur your
targeting, you may reach a different demographic than your target, which will
reduce cost-effectiveness, so be careful.
2. Appoint influencers who match
the product or service
Influencers should be selected with attention to
whether they match the image of the product or service.
A mistake people make when using influencers is
that they prioritize too much on the number of followers and use influencers
that are different from their target audience.
Of course, the number of followers is also an
important factor. But if it does not match the advertised product or service,
it may not have much impact on the customers and the system may end up in
failure.
To prevent this from happening, make sure to
carefully check the influencer's general post details, follower reactions to
them, and follower trends (male to female ratio, etc.) before making a
selection.
3. Communication with
influencers
Influencer marketing is largely based on the
experience of influencers.
If you're afraid to go out on fire and give
detailed instructions on how to post, you're missing out on the best part of
influencer marketing (how to express yourself).
To understand the company's product or service
and create good posts, it is necessary for the company to communicate strongly
with the influencer.
4. Attention to stealth
marketing
Stealth marketing means that even though a
company has made a PR request, it is hidden and not accompanied by an ad
notation for a post.
In recent years, even large companies are
conducting stealth marketing, and SNS is burning every time.
Of course, it's not allowed to deliberately do PR
without advertising, but the possibility of influencers forgetting to advertise
is not zero.
Yet, for consumers, this would be classified as
stealth marketing. In order not to damage the company's brand image, be sure to
handle it firmly when communicating with influencers.
Effective
use of influencers for successful branding
This time, we present influencer marketing
success points and cases. How was it?
Influencer marketing can generate results by
pushing hard and using points. But if not managed properly, fire can cause a
lot of damage, so be careful. Also to use only influencers, we will use word of
mouth of nano-influencers and general users to generate UGC on social media.
Thereby increasing awareness of products and services and promoting purchasing
behavior you can.
Clarify your company's purpose, solidify
management principles, and target sales growth.
At FameNet, we will pick up the most suitable
influencers from our list of over 1,000 influencers.
We also accept free influencer list creation, so
please feel free to contact us.