There are multiple social media channels
available near us. Social media, such as Instagram and Facebook, have become a
powerful tool for businesses now. It helps us to connect with potential
consumers and increase sales. Popular brands can access 27 million users
between the ages of 17 and 70 who have a profile on these platforms, according
to the report. Additionally, 78% of companies that use them sell more than
those that don't, according to Hootsuite. But not all strategies are worth it.
According to experts, you need to know which platform to join. And above all,
learn to differentiate yourself from the competition.
What
can we promote on social media?
All kinds of products and services are
promoted on social networks. But we mentioned Instagram and Facebook - the two
main ones. One is that the products that cause the most interaction are
fashion, beauty, and leisure products.
But every time other sectors are gaining
ground, such as the automotive or real estate sector. They are able to promote
their products and services on this platform. And it gives an indication: that
campaigns point to dealerships to book a car test drive on the dealer page.
Can we
buy on a social network?
Social platforms do not work like online
stores where users go through the entire purchase process, including payment
transactions. But, Facebook has a web market. This is a big place called
Marketplace. You can easily publish ads selling products and services for both
companies and individuals. Instagram provides features that allow Internet
users to sell photos and videos published on the brand's platform. But when
brands can post all their products that Instagram calls their “store”. There is
still no option to buy without leaving the app. And TikTok partnered with
Shopify in late 2020 to explore the possibility that businesses could sell on
the platform.
Which
social networks are practical to use?
Each social network attracts different groups
of people. That's why it's important for them to know where to run an account.
Currently, Instagram is the top channel in the world that users use to search
for information before buying a product. Followed by YouTube, Facebook, the
most popular social network, and Twitter, according to IAB.
TikTok, one of the latest additions. In recent
years, especially in 2020, the number of epidemics has increased dramatically.
Today there are already six million customers in the UK. And by its very
nature, it allows users to share short and viral videos on other networks such
as Instagram and YouTube. If you sell beauty, fashion, or travel products, your
platform is Instagram. Considering this, if your art is entertainment, TikTok
is the ideal network.
Considering the advantage of attractive social
sales (sales through social networks) to the company, there is a significant
disadvantage. This is a huge competition that exists within every network. They
compete not only with industry brands through posts in video, text, or image
formats but also with users. If they analyze the target audience well and know
how to be attractive, then such a big brand has a chance to create space for
itself.
How to
stand out on social media?
Paid ads, user-generated content, and direct
messaging are three strategies that help businesses capture users' attention.
1. Paid
ads: Advertising to differentiate yourself
Social networks allow you to reach customers
with conventional advertising. They use data provided by users of the platform
and their daily activities to show their personalized ads. Thus the advertiser
benefits. Because the effectiveness of the ad is guaranteed, and the user.
Because he gets ads related to his field of interest.
These tools use an algorithm to reward the
most relevant content for consumers, with the goal that they appear in the
first place, which also affects the content of the ad. This means strong
competition among advertisers. Platforms will give publishers more power with
more visits, more time, and the lowest percentage of the fastest bounce. Bounce
is the number of users who enter a website and leave without browsing.
2.
User-created content
Businesses can share content produced by other
social media users if they cite them or relate to them. For example, retweeting
something posted voluntarily by a user, posting another user's story on
Instagram, or sharing a picture on Facebook. In fact, consumers are 2.4 times
more likely to find user-generated content. These are more believable than
brand creations. All of these measurements came in accordance with the
marketing strategy platform Statica. TikTok also encourages companies on its
website to grow their brands through creative content. Therefore, the chances
of success will be higher when the content of the brands is similar to that produced
by the users.
3.
Individual messages
Chatting is the most direct form of
communication with the consumer. And social messaging can be used as effective
customer service through personal messaging. If the company does not address
users' doubts and questions, it runs the risk of blocking the conversion
funnel. The process by which a user decides to make a purchase is that they do
not consume it. If you take too long to answer a customer's question, or the
solution is not provided, you will lose the opportunity to build customer
loyalty.
How
much should you invest in social networks?
Investments vary depending on the audience you
want to reach. Also the value of every action within each platform, so experts
do not rush to give statistics. But to start national use widely, most of the
marketers recommend investments from 30,000 dollars.
Facebook, however, allows campaigns from five
dollars a week. For example, for a small business new to the market that wants
to advertise, spending $ 10 on ads each week may be enough. The company
recommends rock content marketing.
The
advantages of "influencers"
Influencers are users of social networks that
are able to attract many internet users and act as opinion leaders and servers.
Because of this, many brands have started hiring them in an effort to increase
their sales. The main advantage is that the advertiser reaches a specific
audience. Achieving intimacy and trust and therefore greater credibility and
authenticity. Through someone who has established a community that transmits
values through the content of generations. Influencers or social media
influencers or digital influencers are now a big part of us. Here we mention us
as the marketing and digital business people who want to grow more on social
platforms.
You need to be more discriminating with the
help you render toward other people. This person suggests an initial analysis
by an expert to verify whether it matches the interests of the brand. For this,
it is necessary to ensure that its publication and its language are consistent
with the conversations of the company. If it collaborates with other brands
and, above all, finds out if it has false or inactive followers. And therefore,
if you say that it affects more than reality. After running a campaign with
influencers, you must have access to metrics to evaluate its impact.