Social selling is a strategy that is widely
used nowadays and which has replaced the habit of cold calling. In fact, the
times when I had to pick up the phone and make a few cold calls to persuade a
new potential customer to come and buy have changed.
There are countless strategies for making more
leads: Social sales is one of them. Let's see in detail what it is.
What
are social sales?
Social sales is a sales strategy that is
applied using social media to find new potential clients and communicate with
them.
More specifically, social relationships are
used to build business relationships with potential customers. How? By
answering open questions or comments and sharing content throughout the
purchasing process.
Social Sales is the new Sales Model 2.0.
Active and proactive connections and interactions with potential customers on
social media can help a company or brand consider the user as the first choice
to buy.
8 ways to get started with social
selling
Choose
the most relevant social network
It's easy to be attracted to new social
platforms. But the real winners of social sales are those who are active on the
portal where their potential customers are present.
Then, start identifying social networks that
match your potential customers.
There is no single answer to the "best
network for social sales" question. It depends. The choice should depend
on the target audience and the sales method on social media.
Here are some helpful tips on how to start
social sales on three popular platforms:
Linkedin
Build
your credibility: If you have a good relationship with
your acquaintances, ask them for confirmation or advice. These are posted on
your LinkedIn profile and can help give you instant credibility with new
contacts.
As a brand, make sure your profile highlights
potential leadership skills and how you have helped previous customers achieve
their goals.
Only share useful information and content from
trusted sources and make sure you keep a professional tone throughout your
LinkedIn business.
Expand
your network: Use LinkedIn's search feature to expand
your network to find connections to your existing contacts.
Join LinkedIn groups relevant to your industry
to network with colleagues and potential customers.
Use
LinkedIn Sales Navigator: This is LinkedIn's
professional social sales tool. It can help you reach the right possibilities
through personal communication and better understand your performance through
in-depth analysis.
Twitter
Existing
subscribers: Use this list to track your existing
subscribers and find opportunities to reply to or like their tweets. This will
help put your brand on their radar. Don’t overdo it, though. Try to make your
conversations with customers meaningful and relevant.
Probability: Once you have identified the probabilities, add them to your personal
list. Don’t interact with existing customers with a familiar consciousness like
yours. Instead, keep an eye out for help requests or complaints about your
competitors; That way, you can reply with a helpful comment.
Contestants: Adding competitors to other personal lists allows you to track them
without actually following them. It can help them monitor their behavior and
strategies and take an indication of their success.
Facebook
Communicate
with other organizations: It's easy to communicate
with "likes", comments and shares, but take it one step further:
create thoughtful and valuable content. Doing so will be a great opportunity to
share content and increase brand reach.
Communicate
with followers: Always respond to your brand's
comments and mention building a trusting relationship. Also, when writing your
posts, include questions or a call to action to start a conversation with your
audience.
The
best way to sell socially
No matter what platform you use to reach your
audience, here are the best practices to keep in mind when practicing social
sales:
Give
value to your brand
When communicating with potential customers
through social networks, it is important not to be too commercial. Especially
if your brand is new, don’t start selling right now on social media.
Before moving on to actual social sales,
establish your position as an expert in the industry. One way to do this is to
share interesting, valuable, and shareable content.
Basically, it shows potential customers that
you’re not just there to get something, you’re also there to give something.
Listen
and build relationships with the right people
Social selling also means paying attention and
listening. Observe what people are saying about your company, your industry,
and your competitors. Pay attention to pain points and needs, both natural
opportunities to provide solutions.
Personalize
your sales message
Instead of writing a message to countless
potential buyers, take the time to personalize your social sales messages.
This means, for example, recognizing mutual
contacts, mentioning the content you are responding to, and highlighting a shared
interest or something in common.
When it comes to selling on social media,
nothing beats interacting with a real human being.
Be
consistent
Finally, don’t expect immediate results. If
your relationship-building efforts don't pay off immediately, don't give up and
try to figure out if you're doing something wrong.
Some potential customers may not be ready to
buy your service or product but still, keep in touch.
Maintain a meaningful relationship by
offering. Congratulations on moving to a new location or company, for example
interacting with their content on LinkedIn or Facebook.
Be prepared to offer advice or help without
promoting your product or service directly.
Create a mind map for your marketing
strategy
Mind maps are known and mainly used as an
intelligence and memorization tool. From a word or phrase placed in the center,
the semantic links slowly branch outwards to create a potentially infinite map.
This method of representing ideas stimulates creativity and combines them more
easily for visual effects on the map. By taking advantage of this feature, you
can create a really effective marketing strategy with the help of a map.
To do this, however, it is important to follow
the right steps.
First, you need to set goals that you want to
achieve with strategy. Because it allows you to better identify its effects and
conceptual paths. Then you need to find the right keywords for your visual
marketing strategy. It’s true that people don’t read it, but they are attracted
to the words of their minds.
With the purpose in mind and a well-chosen
list of keywords, you can of course start building your map starting from the
center. And from that word or idea that you believe should be the core of the
whole strategy.
After the first mapping where you will
probably be tempted to add everything, start skimming first to remove the
excess. At this stage, it is important not to be afraid and try to be
objective. Once you have eliminated unnecessary, you can try to combine the most
important words left to create new meaningful sentences.
In conclusion, social selling is not a
one-time activity. But it is a time-consuming strategy and it should be used in
conjunction with existing sales expected strategies. In fact, creating original
and high-quality content will enhance your reputation and
authority. You can do this through regular posts or by taking advantage of the audience-engagingmarketing platform.
The platform lets you verify which users visit
your profile. Contact them without delay, if they find you they may be really
interested in you. Also remember that whenever someone accepts a connection
request, thank them by sending them a personalized ad hoc message and take the
opportunity to start a conversation.
We can give you other useful tips and move
forward to find new customers including social sales. But in between you can
get the first results starting from these; The rest, you see, will come by
itself.
Although it can be difficult to get started,
the benefits far outweigh the challenges, especially for those unfamiliar with
social media.