Is it possible to increase the number of
clients through persuasion? Nowadays, the demand for products and services is
often overwhelming for people. As it becomes increasingly difficult to choose,
many companies are being forced to use persuasion strategies. So that they can
differentiate themselves from their direct competition and encourage visitors
to click.
Business persuasion is not new, not even in
advertising. For decades, large companies have used advertising methods, based
on the principle of psychological persuasion:
●
Get more customers
●
Improve credibility
●
Increase your sales
●
Gain a bigger position against the
competition
Looking for persuasion in marketing: Create a
link with the customer from the subconscious. Then, connect with their mental
brain and lead them toward their goal: buy or achieve loyalty. So what does
persuasion mean?
What is persuasion
In general terms, it is the art of persuading
an idea, argument, or person to perform the desired action, such as buying a
product or service. For example, or change their opinion about an idea or
concept.
Basically, it influences someone to do
something that they did not plan to do in principle. This is why persuasion has
always been seen as something negative. But it should be remembered that
persuasion is not based on manipulation or deception. But in creating a path
where the client, in this case, considers that the order he is taking is
correct.
Therefore, in business, persuasion is used on
the basis that most people make decisions based on emotion, not logic and
reasoning.
It can be said that it is a skill that helps a
person to read, what they feel, what they need, and in what way they
understand. Therefore, in an area as demanding as business, persuasion becomes
a necessary tool.
The 7 best persuasion techniques to
attract customers
The basis of persuasion in online marketing is
psychology and neuroscience. These two elements help the customer to guess what
he wants and give him what he needs. The problem is when the consumer has an
unimaginable amount of service or similar product at his fingertips, which
makes the choice process difficult for him. This is where persuasion strategies
can make a difference.
For any digital medium, be it a web page or a
social network dedicated to selling products or services. Advertising
strategies need to focus on selling through images, videos, content, or
messages.
And, to not fail, it's best to know the best
persuasion techniques in online marketing and advertising.
This and many other reasons that learning persuasion techniques in online
marketing can be helpful in many ways to attract potential customers and
increase sales.
Reciprocity
technique
Persuasion through reciprocity is based on the
idea that if one person gives something to another, he will be forced to return
the favor. For example, if a user receives a free ebook to subscribe to, he or
she might want to reciprocate by shopping on the web, sharing a link with his or
her friends, or leaving a good comment.
The funny thing about the reciprocity strategy
is that its success will depend on quantity. What does this mean? If a company
provides valuable information, guides, rewards, and other gifts in favor of a
new client, he or she may be encouraged to return one or the other.
But, if associated with good customer service,
with a focused focus, that is, focusing on knowing what the customer wants and
when the potential increases.
Commitment
and sustainable technique
This persuasion strategy is based on
maintaining customer confidence through commitment and consistency. In general,
when a company makes promises and does not fulfill them, it creates distrust
among its customers.
On the Internet, for example, it is very easy
to promise things that cannot be fulfilled or that are difficult to maintain.
Many companies will lose their customers or reduce their quality of life in an
effort to maintain their reputation.
At the end of the day, persuasion is based on
creating a sensitive connection that reassures the customer what the company
wants to offer.
Empathy
technique
For many organizations, using humor is a way
to communicate with people. Being kind to someone is not complicated, but it
requires some study.
●
What are people looking for?
●
What do they need?
●
How can you break the ice without
falling into advertising clichés?
These and other questions may be the beginning
of discovering the reasons why a customer decides to buy.
Empathy strategies want to persuade a person
to be a potential customer based on his or her potential. Some brands use other
shortcuts to show empathy towards their customers. Either providing topics of
interest or benefit to the customer or even connecting with people through
interactions on social networks, to name a few. However, sometimes it is enough
for just a defined image that connects to the customer.
You can use creative phrases, provide messages
that arouse interest and allow people to identify. Or even go to the farthest
corner of the advertising world and create a powerful strategy to impress
people.
Acceptance
technique
What makes a company socially acceptable? Your
product or service? Your reputation? Your values? Do they do that charity work?
The answer is everything. Every action that a brand performs can be a chain
reaction, negative or positive. This means that if the product is good, the
person who bought it and tried it will not hesitate to recommend it and talk
well about it.
Similarly, if an organization supports a
social cause that causes controversy among its target audience, they may feel a
rejection of the brand’s ideals. That is why acceptance strategies should be
developed to get good results.
Ten positive comments can obscure the opinion
of a dissatisfied customer. Using persuasive principles to gain acceptance will
always be a way to reduce failure.
Authority
technique
There is a theory that companies specialize in
their niche, i.e., in addition to providing relevant services and/or products,
they also provide relevant content, with a greater impact and credibility with
the public. The amazing thing about this strategy is that it doesn’t require
too much effort, just to change the focus of the business.
This means that even though sales are the main
focus of a business, you still need to focus on the content that is shown to
the public. If the content that is shared on social networks, blogs, and even
sections is based on the niche within the company, it will gain more authority
in its area.
The idea is to align the image of the company
with its ideals and values. That way, people will be able to associate a
product or service with a brand name. They will feel confident and secure and
will not hesitate to invest their time (and money) in what the company wants to
offer.
Scarcity
technique
The last persuasion strategy lacks policy.
Supported by consumerism, rarity is a persuasive tool that gives the idea that
a product or service is limited.
It is based primarily on the law of supply and
demand, which means that its purpose is to create the idea that particular
service or product will not last forever because of its price or quantity.
The idea of scarcity is to create a strategy
based on psychological principles. That is, logistics is based on the notion
that customers pay extra for services or products in short supply.
Like
technique
This last strategy is based on a psychological
theory that people are attracted to the same thing regardless of appearance,
taste, ideals, values, emotions, or feelings.
It immediately connects to a segment of your
audience. Those who want to get started in the world of fitness and need
comfortable shoes to perform every physical activity.
Persuasion
as a driver of increased sales
From the text included in the button on the
appointment page, to the way the products are displayed in the sales section,
every detail must be there to impress the consumers through their emotions,
experiences, or feelings.
Persuasion strategies are not new, but over
time, more and more companies are using them to get more sales. Similarly,
persuasion not only increases profits but also helps increase a person’s
chances of becoming a customer of the brand.
Thus, one of the best ways for an individual
to decide on the products and/or services offered by a company is to persuade
them to apply for their online marketing,
as well as content and many other strategies that have
been fully developed. Shall we give your online sales strategies a spin? Let's
contact each other.