The best ally of strategists, determining
personality is a necessary step in every strategy. This representation
of your ideal customer helps you quickly understand what your target expects.
Check out our top tips to help you design them.
Whether you’re creating a marketing strategy or a
communication plan, personal design is almost inevitable. This semi-fiction
presentation of your ideal client can help you create relevant and lasting
acquisition strategies. Let us give you the keys to its development.
Persona: Its definition
The marketing person or the buyer person is
somehow the robot portrait of your ideal client. Your person has a name, first
name, love life, family life, or even friends. They may have emotions but also
things they don't like at all. Specific research allows you to create
individuals.
The
usefulness of personality
You’re probably wondering what someone is
doing for your business and very simply applying a relevant strategy. In fact,
if your personality design is smoothly executed and you know every detail about
the next life, you will be able to address your customers more easily. You will
also learn about the products you are interested in or your buying habits.
Do not neglect the formation of your
personality. Even if you are sure that you know your goal 100%, be aware that
your information may be completely outdated. So it is important to make it up
to date and with truthful information.
When to
use Personas?
You can create your own personality whenever
you feel the need. This is before you know who will look at it before designing
a product or creating a communication plan, and when you create an SEO strategy, you can do it completely (if you don't know
what SEO is, our article will help you). But keep in mind that it can take a
long time to create a high-quality personality design. Consider setting aside
some time to get started.
Who can
make these?
Whether you are a self-employed person, an
employee, or a marketer, absolutely everyone is capable of creating
individuals. However, the great command of data analysis is a real plus of
their design. As mentioned above, your best ally will be time. So, plan to put
someone in this role with time and patience to build a quality personality.
How to
create a persona as real as life?
Set
your goals
Why do you want to create a person before a
creation? Understand your future communication promotion goal? Focus again? Or
just find out more about her? It is important for you to know why you want to
create people. This will allow you to know what information is needed in their
design, but will also allow you to work on questions of interest. So always be
sure to study your personality goals before you start.
Collect
quality data for your person
When you realize the importance of a person,
you are probably thinking about how to create them. There are several options
available to you immediately.
The first is to do your own research. In fact,
you can monitor the behavior of your target directly via the Internet. By
studying his behavior on social networks, often using keywords or collecting
data from your website using Google Analytics, you have many tools available to
you to get accurate information about your future. But, this information must
be collected with care and you must be sure of the truth at the risk of getting
a fake personality.
If you have more time available and the
resources you need, we encourage you to choose to create a customer interview.
These interviews allow you to meet your clients directly and ask them any
questions. They will let you know your goals in-depth and thus create a
personality of ideal relevance. This type of maintenance still requires some
preparation of the flow.
In fact, first, you have to choose the client
or potential client you are going to interview. Selecting exactly the same
shopping habits, social class or people of the same age does not make sense.
Because it does not allow you to acquire a diverse person. Also, don’t hesitate
to interview cool prospects. This will help you understand why these people are
not interested in your business and how to apply them.
Second, think about preparing all the
questions needed to build your personality. But especially your interests such
as age, social class, and even the family situation of your interview. This
will help you find the most out of your goals and how you can reach them.
Write down all the feedback from your
prospects, even if some of them may not seem particularly relevant to you, they
may become in the future, so be careful about all this information.
Finally, we suggest you conduct an internal
investigation. Ask your salespeople or marketers what they think of the general
profiles of customers interested in your business. This will enable you to
complete and verify data already collected, but will also involve your teams in
individual designs. Know that the more your teams understand your customers the
more they will be able to attract them. Be sure to keep them informed about all
your research and results.
Analyze
carefully
Your data collection was relevant and fruitful
thanks to the extensive work. It is now your job to analyze this data. Re-read
it first to get all your notes back in your head. Then start sorting through
this information, see if they interest you with previously established goals,
and observe emerging key trends. All this information should be sorted and
easily accessible so that you do not get lost while maintaining your personality.
So don’t hesitate to include these explicitly in the spreadsheet, it will
create the flexibility to create your personality later.
Create
a way to build your personality
You now have all the keys in your hand to
creating your personality. After long research, you can make the format more
fun. A person is usually presented as follows:
It has been given a first name as well as a
fictional name to give it more life. After that, all information collected will
be entered in a very direct way. There is no point in creating large
paragraphs, your person must be concise and highlight the information that
interests you directly. In general, information such as centers of interest,
frustrations, and even your personal values are often present. Don't hesitate
to add a picture in the end, it will not only make your personality more
aesthetic but also more humane. This will give you and your team the idea that
this ideal client is genuine and that you need to meet 100% of the requirements
to reach them.
Really think about showing your personality to
your team. It gives them real goals and helps them understand your goals and
how to achieve them in a very simple way.
After all, no person is sustainable over time.
You need to renew regularly because your customers change at the same rate as
new trends. It would be a shame to offer you something that does not appeal to
your audience at a particular time.
Creating Persona is hard work and
time-consuming, hire professionals to assist you in your design.
As you can see, personality building is vital
to your business strategy. It lets you know your goals better while
understanding your needs and aspirations by gathering information about them.
Creating a personality is a time-consuming process that requires some perfection.
For this reason, call on the source so that we can create successful people
together.