The forms of digital marketing are different
from each other and some even take us away. Because the requested information
appears to be inappropriate and intrusive. Focus on how much is needed in the
form and what information can be requested?
These are often questions raised to be as
relevant as possible without managing returns and penetrations. The primary
goal is to get the highest possible fulfillment rate.
The
role of the form in digital marketing
The role of form is easy to understand. It is
an expected lever through which a company or any structure provides a
"free" product or service in exchange for your contact details. A
form with different occupations or purposes, and based on the needs of the companies
they operate.
You should know that forms are usually
intended to create leads or possibilities for providing products and/or
services. Obviously, nothing is free when you fill out a form, for example
downloading a white paper or doing research on your art.
We can increase competition, it is a medium
through which we want coordination. But, this is an environment where there are
more charlatans to do mass mailing than relevant marketing work!
What
about the relevance of the form?
We know that nothing is free and we will be
prompted from the moment we provide our personal or professional information!
We then wondered if the fact that this service was provided or the simple fact
of downloading white paper would be enough to transfer his contact details. But
are we interested in finding a potential customer or interesting information?
This is to bypass all the work of digital marketing, acquaintances, or topics of little interest. Because in
many cases it can, unfortunately, represent a large number of acquaintances. At
least in the second step, they should be scored for their interests. We will
look at which is the most important field according to the needs of the
company.
What
are the most important fields in a form?
Perfectly, a name, a name, and an email
address should be the only information to request my opinion through a form. In
most cases, you don't need to know more or do more. Even if we have to reduce
the strict minimum, a first name and an email are enough.
If you want to achieve a good filling rate,
know that simple addition to a field will reduce it and it must be indexed. The
more fields you add to the penetration question, the fewer forms you fill out,
but in return, you can get much more qualified leads. So it is necessary to
think about balance and think carefully about the ultimate purpose.
Form
fields for companies and Internet users
Creating a database of contacts based on the
needs of the field company. A common example that many ignore is the date of
birth! We sometimes ask you for it, arguing about how you can be gifted or
given age validity.
However, in some cases, the forms with the
date of birth are sold to the credit institution. Using this information, they
can examine a potential banking ban, and thus provide their services to you
freely. The same goes for banks!
Direct
questions within forms
Other forms will ask you which car you own,
have, or want to change, although the basics are not relevant at all. In the
case of smoke competition, we find these trends that abound on the web!
Unfortunately, many naive people fill them out and harass themselves with calls
and flood with all sorts of emails!
So be satisfied with at least one name and one
email address. It’s less intrusive, and if the object is to see or distribute
eligible emails in your contacts, that’s mostly enough.
Last
name First Name
E-mail
A telephone number will certainly bring a
change, but once you know that it will be used to make a request it will be
more difficult to find. Ask yourself if you can easily leave your phone number!
The
most commonly used basic field in forms
Phone number: This allows you to communicate
directly with your contacts, but will this be the right time? Will he be
accepted? Does it have high demand and above all has a proven need that has
been identified? Questions that will be difficult to answer and are usually
given in the call center. It is expensive, it requires the expectation of
decentralization and it is not necessarily relevant. Because we are still in
the quantitative position of qualitative expenditure! If not interesting,
communication is lost in the end.
Email: An email, if it is relevant and interesting, will give the recipient
time to read its content and reply to you if necessary. When it is best used in
the context of a marketing automation scenario, reminders can be created with
personalized messages.
First
Name / Last Name: This is necessary information to
know who you are talking to, but to better personalize your messages/responses.
The
function: This is interesting when looking for a
decision-maker who is able to shop. Companies looking for executive positions
will highlight this field. But again, we already know it in a professional
environment!
The
date of birth: To find out if you have a banking ban
(sometimes true) on the pretext of giving a gift, indirectly try to know your
exact age.
Owner
of property: In the real estate sector, it goes
without saying that you can be requested in a real estate program, but less so
if you want a guarantee by providing credit.
Future
purchase: Whether it’s a vehicle or something else,
it’s for a fairly precise and targeted sector, such as a car dealership looking
for future customers. That's obvious! But the formulas that have been put
forward, such as the offer of an appointment to test a vehicle, may be
considered quite relevant by some consumers.
In this way, one can imagine many fields in
one shape. If so, you will no doubt be working on a form that will sell 10
times to a mass-mailing company. The more qualified a form is, the more
expensive it is for the company. On the other hand, if you want to use the form
for your activity, aim for small formats and check the A / B on the reverse
side by analyzing the fill rate in the fields.
It all depends on your industry and the needs
or prospects of your customers because if a person has a real need, it’s hard
to know online right now.
The
rate of filling out your digital marketing form
We are often surprised that some people do not
check their admissions rate to become more proficient in their marketing
activities. When creating forms, it is essential to set up KPIs to accurately
measure performance.
Analyze
your fill rate in Google Analytics
To access the field fill rate on your forms,
go to the Google Analytics account associated with your website. Then enter the
side menu by selecting the following options:
Behavior> Events> Main events
Overview under the Events tab lets you see
different aspects of your website and choose what you want to analyze.
The first 2 entries let you create a ratio
between the number of views of your content containing the form and the start
of filling out the next. The following entries are different fields of your
form. If your form is written in the content, it may be more relevant if you
need to provide information with the form.
Note: Since the latest version of Google
Analytics, it is possible to track the completion of external forms without
adding any code. Previously, when submitting a form you were not always allowed
to retrieve entries and you had to retrieve snippets or use hit callback
parameters.
Analyze
the partner form during the redirect
If you need to generate leads in one way or
another, redirect traffic to an external URL that contains a form, ask your
interviewer to create a Google Data Studio board with the URL that will allow
you to track traffic. And valid form. A UTM link needs to be restored for
redirection.
Consider the A / B test in case of uncertainty
about the relevance of the form and especially the fields to be inserted.